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  Frequently Asked Questions

What is the source of meat and poultry?
Dear Customer, The selection and selection of Al-Janat Company products is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, we rely mainly on meat and live poultry sources from inside the Egyptian market, so that all our products are 100% non-frozen, fresh, daily and non-preserved. We always work diligently to ensure your satisfaction through the system of quality, health and food safety standards of Al-Janat Company, developed and applied by experts and specialists in the field of health and food safety on our selection of meat and poultry and also extended by nature to all partners and suppliers.
What is the method of slaughtering and processing?
Dear Customer, The selection and selection of Al-Janat Company products is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, the slaughter of our products is done on a daily basis and updated according to the table of final orders to ensure zero target inventory continuously, which we aim to access the product safe and healthy model enjoyed by our customers. The slaughter process is carried out in accordance with the Islamic Shariaa, so that all our products are halal. They are carried out within specialized governmental slaughterhouses, under the supervision of a medical and veterinary specialist, in addition to our specialized experts accredited by Al-Janat Company to ensure the highest quality, health and food safety.
How do I order through the website?
Dear Customer, The selection of the products and the demand through the website is easy and easy and through some simple steps and explained in the attached video. You can also order by phone and also for the first time in Egypt you can order through Whatsapp.
What are the terms of the ordering through the website?
Dear Customer, Selecting products and ordering through the website is easy and you can check out the Terms and Conditions.
Where is Al-Janat Company located and how to reach you?
We have always been honored to serve you.
Management and Headquarters:
163 al dobat al estesmary buildings - Midan al Remaya - Al Giza
Branches and outlets:
1- Al-Sheikh Zayed city - Beverly Hills - 4 Mix Mall
2- 6 October city - Midan Al-Hosary - La Cite' Mall
What is the method of ordering products and what types of payment methods are available?
Dear Customer, Selecting products and ordering them is done through the website of Al-Janat Company www.janatonline.com Please also call +20-102-993-2224 or through Whatsapp +20-102-993-2225". We are pleased to honor you for the various sales outlets that are spread throughout the Republic and for direct booking or receipt and payment. Al-Janat Company is also pleased to provide cash payment services or credit card payments when you deliver and receive, as well as cash payment services or through credit cards upon direct delivery from a sales outlet. And for the first time in Egypt unique and exclusive benefits for prepayment.
Why is there no immediate order service for some products or on the same day?
Dear Customer, The selection, selection and testing of Al-Janat Company products is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, Al-Janat Company is keen to ensure that its products are delivered in a healthy manner And safe for their customers and the best time for them to ensure the real value of their payments and enjoy their own lives according to their schedule. Al-Janat Company operates as a pioneer in this field to ensure the highest standards of quality, health and food safety and to ensure that its products are always fresh to the satisfaction of our customers. Al-Janat Company is keen to communicate with its generous customers. We are pleased to receive your feedback on this Link .
Is there meat, sacrificial (Odheya) meat or whole sacrifices?
Dear Customer, The selection, selection and testing of products by Al-Janat Company is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, Al-Janat Company is keen to provide and diversify our products We are happy to receive your requests through the website at Al-Janat Company www.janatonline.com easily. You are also welcome to reach us by calling our customer service number +20-102-993-2224 or through Whatsapp +20-102-993-2225 We will also be pleased to honor you for the various sales outlets that are distributed according to the Al-Janat Company marketing plan throughout the Republic, for direct ordering or receipt and payment.
Is it possible to refuse receipt?
Dear Customer, The selection, selection and testing of products of Al-Janat Company is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, Al-Janat Company is keen to ensure that its products reach the health and safety of its customers at the right time for them to ensure the real value of their payments and enjoy their lives according to their own schedule and spatial. For the time and satisfaction of our valued customers, the company's policy is to do everything necessary during all stages of processing, packing, packaging and delivery, and from the first time to connect its products according to the customer's wishes and according to what was agreed upon. Through a confirmed purchase order through the website, by telephone or through the application of UPS. However, our dear customer may refuse to receive the confirmed order according to the Company policy in this regard and shown here.
Is it possible to visit the operating and processing facilities?
Dear Customer, The selection and testing of products of Al-Janat Company is in accordance with the highest scientific quality standards of Al-Janat Company. Therefore, Al-Janat Company is keen to ensure that its products reach the health and safety of its customers at the right time for them to ensure the real value of their payments and enjoy their lives according to their own schedule and spatial. Al-Janat Company is honored to visit its valued customers for its headquarters or any of its outlets. So we're always happy to receive your requests for a visit .
Is there a score program?
Our Client is our number one partner for Al-Janat Company. It is the main engine and cornerstone for its survival, continuity and growth. So Al-Janat Company has many Points programs which can be viewed through this link, through which Al-Janat Company thanks and thanks to its customers Distinguished. Al-Janat Company is also pleased to receive your suggestions for developing their products and services through this link .
Why Al-Janat ?
Al-Janat Company for its valued customers and their trust and their partnership in success and excellence continues God willing and grow. Therefore, the answer to this question is left to our valued customers with our full confidence in them and our products and services we are always happy with Al-Janat Company Health and congratulations, God willing.
+20-102-993-2224   +20-102-993-2225